847-971-4500 – mark@markfreeman.info

 
Text Box: DISCOVER FINANCIAL SERVICES – Leading Credit Card & Loan Bank Sr. Project Manager—E-Business Digital Delivery , Riverwoods, IL, 2011-2012 (contract) Initiate project for E-Business Digital Delivery business unit to transform customer account alert messaging services to real-time email and SMS text message delivery. Services provide timely updates for millions of Discover card members. Industry leading customer experience and satisfaction are hallmarks of Discover; this strategic project to deliver increased customer engagement through the added value of continuous communications.

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Mark C. Freeman